FAQ
FAQ - YEG Cleaning Services
Question & Answers
Residential Cleaning
- What services do you offer
We offer 3 cleaning packages Basic Cleaning, Deep Cleaning, Move in/out Cleaning,
- Do you offer customized cleaning services?
Yes we offer customized cleaning services for every job
- How often should I schedule a cleaning service?
After an initial deep clean biweekly or monthly is the preferred schedule, but all within the clients budget
- What is your pricing structure?
We charge by the hour per cleaning, but can customize a package deal for each client
- Do you provide a free estimate or in-home assessment?
Yes all our estimates are free online quotes based on info provided
- Are cleaning supplies and equipment included in the service, or do I need to provide them?
Yes we supply all cleaning supplies and equipment
- Do you offer eco-friendly or green cleaning options?
Yes all our cleaning products are eco-friendly
- What types of commercial spaces do you clean (e.g., offices, medical facilities, retail stores, warehouses)?
Offices, retail stores, dental offices, spas,condo buildings, etc
- What services are included in your commercial cleaning package?
Each Commercial contract is designed for that clients specific needs
- Do you offer customizable cleaning plans to fit our specific needs?
All cleaning plans are customized
- How often can we schedule cleaning services (daily, weekly, monthly)?
This is totally up to you! We offer daily, weekly, bi-weekly, monthly cleans
- Can you provide a free on-site assessment to determine our cleaning needs?
Yes all commercial have a free on-site assessment to determine all the cleaning needs
- Are your cleaning products and equipment environmentally friendly?
Yes we use all Non-Toxic bio-degradable products
- How long does a typical cleaning session for our office space take?
Each job is different and usually after business hours
- Do you conduct background checks on your cleaning staff, and are they insured?
Yes all staff have extensive background checks, and we are fully insured for commercial cleaning..
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